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National Lottery App and Website Experience Widespread Outages Across the UK

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Numerous users throughout the United Kingdom have reported significant issues concerning the National Lottery app and its associated website.

Reports indicate that many individuals faced problems logging into the application, with approximately 1,500 complaints surfacing around 6:30 AM this morning.

Additionally, there was a notable spike in complaints at around 11 PM last night, with an estimated 2,200 outages recorded according to Downdetector UK.

A detailed breakdown of the complaints revealed that approximately 53% were specifically linked to problems with the app, while 41% were associated with the website, and an additional 6% were related to login issues.

Users nationwide faced disruptions, with major hotspots for the outages identified in cities including Glasgow, Manchester, and London.

The official social media account for the National Lottery acknowledged the situation, stating, “We are aware that some players are having issues accessing our website and app. We apologize for the inconvenience. Our team is currently investigating the matter to understand the root of the problem.”

Frustration among users grew as many took to social media platforms to voice their concerns regarding the outage. One user tweeted, “Come on @TNLUK, your app and website have been down since 9 PM last night. It’s ridiculous that this issue hasn’t been resolved yet!”

Another user expressed similar concerns, asking, “Has anyone managed to log into the National Lottery website or use the app since 9 PM last night? @TNLUK, will this issue be fixed in time for today’s draw, or will it take longer to sort out?”

Further complaints were made about the application’s performance, with one user speculating, “The National Lottery app seems to be malfunctioning, likely due to the IT chaos we’re facing today.”

The National Lottery’s official response included an apology and an assurance that the team was actively working to resolve the issues at hand.

As the situation unfolded, users continued to seek answers and updates regarding the functionality of both the app and the website, particularly with the significant draws approaching.

Rachel Adams

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