Business
State Farm Mobilizes to Assist California Wildfire Victims
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Bloomington, Illinois — In response to the devastating wildfires sweeping through California, State Farm has deployed its Catastrophe Response Team to assist residents affected by the disaster.
The wildfires, declared the largest in California’s history, have prompted immediate action from State Farm, as officials prioritize customer safety and recovery. “Our hearts and thoughts go out to the people and communities affected by these fires,” said spokesperson Michal Brower. “We are focused on our customers and helping them recover from this catastrophic event.”
State Farm’s support includes premium payment assistance for those facing financial hardships due to the fires. Agents are readily available to extend payment deadlines, easing the burden for affected customers.
The Catastrophe Response Team consists of a mobile workforce trained to handle claims in the wake of disasters. This dedicated team is equipped to travel across the country, ensuring on-the-ground support is available for customers in need. Along with local California agents familiar with the communities they serve, thousands of employees from centralized care centers are working remotely to answer questions and assist with claims.
“We have a robust system in place to support our customers during such trying times,” stated Tom Hartmann, another State Farm media relations representative. “Our remote claim teams offer virtual meetings and inspections, so customers can access support from the safety of their homes.”
In light of the rising number of dishonest contractors attempting to exploit residents during recovery, State Farm has issued safety tips to protect customers from potential fraud. The guidance aims to educate wildfire victims on identifying scams and making informed decisions while rebuilding.
State Farm has built its reputation over more than 100 years as a leading provider of insurance in the U.S., serving over 91 million policies across various sectors, including auto and commercial insurance. According to the 2024 Fortune 500 list, State Farm ranks No. 39 among the largest companies in the nation.
For those seeking assistance or more information regarding their claims, State Farm encourages residents to reach out to their local agents or visit the company’s website.