Major Network Outage Affects Multiple Australian Banks and Credit Unions

A significant network outage at Data Action (DA) is currently causing widespread disruptions for several Australian banks and credit unions, including Beyond Bank, Defence Bank, and People’s Choice.

Reports indicate that the outage is linked to DA’s infrastructure, which supports core banking and digital banking services for millions of accounts and daily transfers.

Data Action has acknowledged the issue on its website, stating that customers are experiencing difficulties accessing internet banking and mobile banking apps.

The company is actively investigating the root causes of the problem and working to restore full functionality as soon as possible.

Impacted institutions have advised customers with urgent requirements to contact their respective customer service centers for assistance during this outage.

Some banks, such as ubank, initially took responsibility for the outage, but as more institutions were affected, it became evident that a common point of failure was likely to blame.

Various affected institutions have indicated that a third-party vendor may be at the center of the network disruption, complicating resolution efforts.

As the situation unfolds, banks like Beyond Bank, BCU Bank, Credit Union SA, and Summerland Bank have been issuing updates to customers, alerting them to ongoing issues with Osko transfers and account access.

The timeline of the incident remains unclear, with reports indicating that the first signs of trouble emerged late on Wednesday. The outage has drawn comparisons to previous disruptions that impacted multiple financial institutions simultaneously.

As efforts continue to resolve the network outage, customers are advised to monitor communications from their respective banks for updates on service restoration.