FuboTV Faces Mounting Criticism Over Customer Service and Technical Issues

FuboTV, a popular streaming service known for its live sports and TV offerings, is facing significant criticism from its user base. Recent reviews and feedback highlight a plethora of issues, particularly with customer service and technical problems.

According to reviews aggregated on PissedConsumer.com, FuboTV has a dismal 1.7-star rating based on over 1,300 customer reviews. A majority of users express dissatisfaction, with only 19% indicating they would recommend the service to others. The primary complaints include poor customer service, high pricing, and frequent technical issues such as channels not loading and poor video quality.

Users have reported frustrating experiences with the customer service department, including long wait times, unhelpful support, and difficulties in resolving billing issues. One user described a scenario where they were charged for a quarterly plan despite requesting a cancellation, and the company refused to provide a refund.

Technical issues are also rampant, with users complaining about the app freezing, poor visual quality, and channels failing to load. Some users have even reported that the free trial period was not satisfactory due to these technical problems, leading them to cancel the service within hours of trying it.

Despite offering a range of sports channels, including ESPN U and other regional sports networks, the negative experiences seem to outweigh the benefits for many users. The service starts at $74.99 per month, plus additional taxes and fees, which many find too expensive given the quality of service provided.