Mandy Moore Slams Amazon for Delivery to Destroyed Home Amid Wildfire Crisis

HOLLYWOOD, CA — Mandy Moore publicly criticized Amazon after an alleged package delivery to her in-laws’ home, which had been destroyed in the recent Los Angeles wildfires. The actress, 40, shared a troubling photo on her Instagram Stories on February 11, showing a brown box with Amazon branding left on the steps of the leveled property.

“Do better, Amazon. Can we not have better discretion than to leave a package at a residence that no longer exists? This is my mother and father-in-law’s home. SMH,” Moore wrote, expressing her frustration over the situation.

In response, Amazon spokesperson Steve Kelly issued a statement to PEOPLE, saying, “We’ve reached out to Ms. Moore via Instagram to apologize for this and to ask for more information from her in-laws so we’re better able to investigate what happened here.” He added that the company has advised delivery personnel in southern California to exercise caution in areas affected by wildfires, a guideline that apparently was ignored in this instance.

The incident comes on the heels of the recent Los Angeles wildfires, which wreaked havoc across the region, including parts of Altadena, where Moore resides. While the main portion of her home was spared from the flames, her husband, Taylor Goldsmith, lost his music studio, along with their garage and back house.

Moore shared her emotional journey on social media, detailing the devastation in her community. “Everyone we know lost everything. Every house on our street is gone. My in-laws. My brother and sister-in-law, just 6 weeks from welcoming their first baby. Our best friends. Feeling weird survivor’s guilt,” she explained in a post.

Earlier, she had posted about the surreal experience of evacuating their home amid the wildfires. Moore recounted receiving a call from her brother-in-law around 6:45 p.m. that evening, warning her to evacuate due to the rapidly approaching flames. “We calmly packed up the kids and our pets, scrambling to find our three cats as the power went out,” she recalled.

Despite the immediate danger, Moore found solace in her family and community. “We love this community and will do everything we can to help rebuild and support. Thanks for everyone for checking on us and offering help. Altadena strong,” she concluded in her earlier messages.

As the wildfires raged on, they ultimately destroyed more than 16,000 homes and other structures, forcing thousands to evacuate. The Eaton Fire ignited on January 7 and was officially contained by January 31, while the Palisades Fire also necessary caused widespread destruction.

Moore continues to navigate the emotional fallout from the wildfires, articulating a complex mix of gratitude for their survival and sorrow for their losses. She encourages others to focus on the collective suffering and resilience evident in their community as they begin to rebuild their lives.