NAB Appoints Andrew Irvine as New CEO

The National Australia Bank (NAB) has announced the appointment of Andrew Irvine as its new Group Chief Executive Officer and Managing Director. Irvine, currently serving as NAB’s Group Executive of Business and Private Banking, will take on the role from April 2, 2024, succeeding Ross McEwan, who plans to retire.

Chairman Philip Chronican cited Irvine’s customer service focus, experience leading Australia’s largest business bank franchise, risk management skills, and international expertise as key factors in his selection. Irvine previously held various roles at the Bank of Montreal (BMO) in Canada, one of the country’s oldest and largest financial institutions. He has also worked for McKinsey & Company, Lycos Europe, and Credit Agricole.

Irvine expressed his excitement and humility at being chosen to lead NAB, emphasizing the bank’s significance in meeting the financial needs of Australians and New Zealanders. He praised McEwan and acknowledged the knowledge gained from working with him.

The new CEO is expected to continue NAB’s customer-centric approach, further drive digitization and transformation efforts, and build on the bank’s strong performance. Irvine’s leadership will be instrumental in maintaining NAB’s position as a vital institution in the region.

With Irvine’s appointment, there are no major strategy pivots anticipated. However, he aims to evolve the bank’s strategy while remaining focused on meeting customer needs. Ensuring cybersecurity and combating scams and fraud were highlighted as key areas of attention. Irvine plans to spend time listening to customers and colleagues across different markets, with a particular focus on strengthening NAB’s presence.

McEwan, who took on the CEO role in 2019, played a pivotal role in stabilizing the bank and resolving issues stemming from the banking royal commission. He will retire on July 1, after a transition period following Irvine’s appointment.