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Nigerian Banks’ Customer Care Contact Information, phone numbers, emails

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Nigerian Banks Customer Care Contact Information

Contacting Nigerian banks is an important part of banking in Nigeria, as it allows customers to get assistance with their accounts, report issues, and ask questions. The banking industry in Nigeria is highly competitive, and as such, banks strive to provide the best possible customer service. In this article, we will explore the different ways to contact Nigerian banks and the information you need to have ready when contacting them.

One of the most common ways to contact Nigerian banks is through their customer service phone lines. Each bank has a dedicated customer service line, which is usually available 24/7. These lines are often toll-free, meaning that you won’t be charged for the call. When calling a bank’s customer service line, you will typically be asked to provide some personal information, such as your account number, name, and contact information. It’s important to have this information ready to ensure a quick and efficient resolution of your issue.

Another way to contact Nigerian banks is through their email addresses. Most banks have an email address dedicated to customer inquiries and support. You can send an email to this address with your query or issue and expect a response within a few hours to a few days, depending on the complexity of the issue. When emailing a bank, be sure to include as much information as possible, including your name, account number, and contact information.

Many banks in Nigeria also have a live chat feature on their websites. This feature allows you to connect with a customer service representative in real-time, making it a convenient and quick way to get assistance with your account. To use the live chat feature, simply visit the bank’s website and click on the chat icon. You’ll be connected with a representative who can assist you with your query.

If you prefer to speak with someone in person, you can visit a bank branch. Each bank has multiple branches located throughout Nigeria, making it easy to find a branch near you. When visiting a branch, be sure to bring your ID and any other necessary documents.

 

List of all Nigerian banks and their contact information:

  1. Access Bank:

    Access Bank – One of the largest banks in Nigeria with a strong presence across Africa, providing a wide range of financial services to both individual and corporate clients.
    Website: https://www.accessbankplc.com
    Customer Care: +234 1-2712005-7, 01-2802500
    Email: contactcentre@accessbankplc.com

  2. Citibank Nigeria:

    Citibank Nigeria – A subsidiary of the global banking giant Citigroup, providing corporate and investment banking services to multinational corporations and institutions.
    Website: https://www.citigroup.com/citi/about/countrypresence/nigeria.html
    Customer Care: +234 1 2798400
    Email: Nigeria.customer.service@citi.com

  3. Coronation Merchant Bank:

    Coronation Merchant Bank – A fast-growing merchant bank with a focus on corporate banking, capital markets, and asset management.
    Website: https://www.coronationmb.com/
    Customer Care: +234 1 279 9880
    Email: info@coronationmb.com

  4. Ecobank Nigeria:

    Ecobank Nigeria – A subsidiary of the pan-African banking group Ecobank Transnational Incorporated, providing retail, corporate, and investment banking services.
    Website: https://www.ecobank.com/nigeria/
    Customer Care: +234 1 2715227
    Email: engcontactcentre@ecobank.com

  5. Fidelity Bank:

    Fidelity Bank – A full-service commercial bank with a focus on SME banking, retail banking, and e-banking services.
    Website: https://www.fidelitybank.ng/
    Customer Care: +234 1 448 5252
    Email: true.serve@fidelitybank.ng

  6. First Bank of Nigeria:

    First Bank of Nigeria – The oldest and largest bank in Nigeria, with a strong presence across Africa and a focus on retail banking, corporate banking, and investment banking.
    Website: https://www.firstbanknigeria.com/
    Customer Care: +234 708 062 5000, +234 1 905 2326
    Email: firstcontact@firstbanknigeria.com

  7. First City Monument Bank (FCMB):

    First City Monument Bank – A full-service commercial bank with a focus on retail banking, SME banking, and corporate banking.
    Website: https://www.fcmb.com/
    Customer Care: +234 1 279 3030
    Email: customerservice@fcmb.com

  8. Globus Bank:

    Globus Bank – A fast-growing commercial bank with a focus on retail banking, corporate banking, and trade finance.
    Website: https://www.globusbank.com/
    Customer Care: +234 1 440 9555
    Email: enquiries@globusbank.com

  9. Guaranty Trust Bank:

    Guaranty Trust Bank – One of the largest banks in Nigeria, with a strong focus on corporate banking, retail banking, and digital banking.
    Website: https://www.gtbank.com/
    Customer Care: +234 700 4826 66328, +234 1 448 0000
    Email: enquiries@gtbank.com

  10. Heritage Bank:

    Heritage Bank – A full-service commercial bank with a focus on SME banking, retail banking, and digital banking.
    Website: https://www.hbng.com/
    Customer Care: +234 1 236 9000
    Email: info@hbng.com

  11. Jaiz Bank:

    Jaiz Bank is a full-service Islamic bank based in Nigeria, offering Sharia-compliant financial products and services to both individuals and businesses. The bank operates on a profit-sharing model, where customers share in the profits of the bank’s investments. Jaiz Bank has a strong focus on ethical and socially responsible banking, and offers a range of products and services such as savings accounts, current accounts, investment accounts, and Islamic finance solutions for businesses. Jaiz Bank is committed to promoting financial inclusion and empowering individuals and businesses with access to financial services that meet their unique needs.
    Website:
    https://jaizbankplc.com/
    Customer Care: +234 708 063 5500
    Email: customer@jaizbankplc.com

  12. Keystone Bank:

    Keystone Bank – A full-service commercial bank with a focus on SME banking, retail banking, and corporate banking.
    Website: https://www.keystonebankng.com/
    Customer Care: +234 700 2000 3000
    Email: contactcentre@keystonebankng.com

  13. Polaris Bank:

    Polaris Bank – A full-service commercial bank with a focus on retail banking, corporate banking, and digital banking.
    Website: https://www.polarisbanklimited.com/
    Customer Care: +234 700 7652 737, +234 1 4482 100
    Email: yescenter@polarisbanklimited.com

  14. Providus Bank:

    Providus Bank – A fast-growing commercial bank with a focus on corporate banking, investment banking, and private banking.
    Website: https://www.providusbank.com/
    Customer Care: +234 1 280 8822
    Email: info@providusbank.com

  15. Stanbic IBTC Bank:

    Stanbic IBTC Bank – A subsidiary of the Standard Bank Group, providing a wide range of financial services, including corporate banking, personal banking, and investment banking.

    Website: https://www.stanbicibtc.com/Nigeria
    Customer Care: +234 1 422 2222
    Email: customercarenigeria@stanbicibtc.com

  16. Standard Chartered Bank:

    Standard Chartered Bank Nigeria – A subsidiary of the global banking group Standard Chartered, providing corporate and institutional banking services, trade finance, and cash management.

    Website: https://www.sc.com/ng/
    Customer Care: +234 1 270 4611
    Email: Nigeria.customercare@sc.com

  17. Sterling Bank:

    Sterling Bank – A full-service commercial bank with a focus on SME banking, retail banking, and digital banking.

    Website: https://sterling.ng/
    Customer Care: +234 1 448 4481
    Email: customercare@sterling.ng

  18. SunTrust Bank:

    SunTrust Bank Nigeria – A fast-growing commercial bank with a focus on retail banking, corporate banking, and digital banking.

    Website: https://www.suntrustng.com/
    Customer Care: +234
    Email: enquiries@suntrustng.com

  19. Titan Trust Bank

    A fast-growing commercial bank with a focus on SME banking, corporate banking, and digital banking.

    Website: https://www.titantrustbank.com
    Customer Care: +234 1 277 8944
    Email: customercare@titantrustbank.com

  20. Union Bank of Nigeria:

    Union Bank of Nigeria – A full-service commercial bank with a focus on retail banking, corporate banking, and digital banking.
    Website: https://www.unionbankng.com/
    Customer Care: +234 1 271 6816
    Email: customerservice@unionbankng.com

  21. United Bank for Africa (UBA):

    United Bank for Africa (UBA) – One of the largest banks in Nigeria, with a strong presence across Africa and a focus on corporate banking, retail banking, and digital banking.
    Website: https://www.ubagroup.com/
    Customer Care: +234 1 280 8822, +234 700 2255 822
    Email: cfc@ubagroup.com

  22. Unity Bank:

    Unity Bank – A full-service commercial bank with a focus on SME banking, retail banking, and digital banking.

    Website: https://www.unitybankng.com/
    Customer Care: +234 1 631 9822
    Email: we_care@unitybankng.com

  23. Wema Bank:

    Wema Bank – A full-service commercial bank with a focus on retail banking, SME banking, and digital banking.

    Website: https://www.wemabank.com/
    Customer Care: +234 1 277 8600
    Email: info@wemabank.com

  24. Zenith Bank:

    Zenith Bank – One of the largest banks in Nigeria, with a strong focus on corporate banking, retail banking, and digital banking.
    Website: https://www.zenithbank.com/
    Customer Care: +234 1 2787000, +234 1 2927000
    Email: zenithdirect@zenithbank.com

 

There are several ways to contact Nigerian banks, including phone, email, live chat, and in-person visits. When contacting a bank, be sure to have your account information ready and include as much detail as possible to ensure a quick resolution to your issue. With excellent customer service and multiple channels of communication, Nigerian banks are committed to providing a positive banking experience for their customers. It is always best to check the banks’ websites or call their customer care lines for the most up-to-date contact information.

Rachel Adams

Times News Global is a dynamic online news portal dedicated to delivering up-to-the-minute and comprehensive news coverage across various domains, including politics, business, entertainment, sports, security, features, opinions, environment, education, technology, and global affairs. Our commitment lies in sharing news that is rooted in factual accuracy, credibility, verifiability, authoritativeness, and investigative depth.We pride ourselves on being a distinctive media organization, guided by the principles enshrined in Article 19 of the Universal Declaration of Human Rights. Comprising a team of ordinary individuals driven by an unwavering dedication to unearthing the truth, we publish news without bias or intimidation.

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