Rio Las Vegas Implements Controversial 50/50 Toke Split Policy

LAS VEGAS, Nev. — Rio Las Vegas has introduced a new 50/50 toke split policy for table game dealers, sparking mixed reactions among employees. The policy, which took effect Friday, allows dealers to keep half of the tips they earn at their tables, while the other half is pooled and distributed evenly among all dealers who worked within a 24-hour period.

Previously, Rio dealers pooled all tips earned during a 24-hour period, which were then divided equally among staff. The new system aims to attract highly skilled dealers by offering a more direct incentive for performance, according to an internal memo obtained by the Las Vegas Review-Journal. The memo stated that the policy ensures “fair and reliable income,” encourages teamwork, and enhances guest experiences.

However, some dealers expressed skepticism about the changes. “I’ve never heard of this, at least not anywhere I’ve ever worked,” said a veteran dealer with decades of experience in Las Vegas casinos. The dealer, who requested anonymity, added that the 50/50 split is unlikely to attract top talent, as many dealers prefer to keep a larger share of their tips.

Another dealer noted that the policy could lead to favoritism in table assignments, with some dealers potentially offering kickbacks to schedulers for access to higher-earning games. “This is open to corruption… somebody will abuse their power,” the dealer said.

Rio management defended the policy in a statement provided by an outside public relations firm: “At Rio, we believe in creating an environment where everyone is treated fairly, teamwork is rewarded, and the rewards of hard work are shared equitably.” The statement emphasized that the changes aim to ensure greater fairness and transparency.

Rio Las Vegas, operated by New York-based Dreamscape, has undergone significant renovations since Dreamscape assumed full control of the property in October 2023. The $516 million acquisition included updates to nearly 1,500 hotel rooms and the 117,000-square-foot casino floor, as well as the introduction of new dining options.

Despite these improvements, some dealers feel the new tip policy undermines their earnings. Unlike many Las Vegas casinos, Rio dealers are not represented by a labor union, leaving them with limited avenues to challenge management decisions. “They’re taking advantage of desperate workers who won’t push back because they fear losing their jobs,” one dealer said.

The policy change comes as Las Vegas casinos continue to adapt to a competitive labor market, with properties seeking innovative ways to attract and retain skilled employees. Whether the 50/50 toke split will achieve its intended goals remains to be seen, but for now, it has left many Rio dealers questioning the fairness of the new system.