Business
System Errors Cause Inconvenience for Realtor Users
RESTON, Va. — Users of Realtor.com faced repeated system errors this week, leading to frustration and disruptions in services. Many reported that their requests could not be processed, receiving error messages along with a unique reference ID.
The issues began on Monday and persisted throughout the week, affecting users seeking to access various features on the website. One user noted that after multiple attempts, they kept seeing the same error message and were unsure how to proceed.
Realtor.com advised users experiencing problems to note the reference ID and reach out for support. “We apologize for the inconvenience and appreciate your patience while we work to resolve these issues,” the company stated in an announcement.
In addition to the technical issues, some users expressed concern over the communication from the company. One affected user shared, “It would be helpful if there were more updates on the status of the system since we rely on this for finding homes.”
The company has not yet provided a timeline for when services will be fully restored. Analysts suggest that these errors could impact real estate transactions as buyers and sellers navigate the current market.
As the week progressed, users continued to report the same issues with no clear resolution in sight. “I just want to access my listings,” another frustrated user said.
Realtor.com is actively working to resolve the issue and has urged users to check back for updates.
