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St. Charles County Faces Ongoing 911 Outage Amid Severe Weather

ST. CHARLES, Mo. — St. Charles County is currently experiencing a countywide 911 outage, as officials report. Despite the outage, residents are advised to continue calling 911 in emergencies, as calls will be directed to alternate numbers to maintain emergency response capabilities.
As of 7:30 p.m. on Friday, more than 100 residents in St. Charles County have also reported power outages, compounding challenges for emergency responders.
The county, which is the third most populated in Missouri with over 400,000 residents, assured citizens that they are actively working to resolve the issue. Updates will be provided as they become available.
For immediate emergencies in St. Peters, residents can directly reach the dispatch center at 636-278-2222.
“We understand how critical these services are, and we appreciate everyone’s patience as we work to restore normal operations,” said a spokesperson for St. Charles County’s Emergency Communications.
In addition to the 911 outage, the St. Louis region is bracing for severe storms and has already seen multiple tornado warnings issued. Officials are urging caution as unpredictable weather leads to severe conditions, including confirmed tornado sightings.
St. Louis County Executive Sam Page has declared a State of Emergency in response to the ongoing severe weather, which has led to damage across several communities. Discussions with state officials, including Governor Mike Kehoe, are underway to coordinate necessary resources.
Currently, tornado warnings remain active in St. Charles and surrounding areas, with confirmed reports of tornadoes impacting communities, including Wildwood and Hazelwood.
Residents are advised to stay indoors and avoid traveling unless absolutely necessary. As firefighters and emergency crews respond to multiple incidents, including outside fires exacerbated by high winds, resources are rapidly becoming limited.
“The weather conditions right now are exceptionally dangerous, and our primary concern is ensuring the safety of our residents,” emphasized Lincoln County Fire Chief Michael Marlo. “We are requesting everyone to stay off the roadways and limit outdoor activities until the situation stabilizes.”
As the storm develops, meteorologists forecast continued high winds and potential fire hazards across the region, leading to raised caution levels among emergency management agencies.