Ticketmaster Warns Customers of Data Breach Affecting Events in North America

Ticketmaster, a leading ticket-selling company, has issued a notice to its customers, revealing a data breach that may have compromised personal information of individuals who purchased tickets to events in North America. The company disclosed that the unauthorized activity was identified in an isolated cloud database hosted by a third-party data services provider.

The exposed database contained sensitive details of customers, including email addresses, phone numbers, encrypted credit card information, and other personal data provided during ticket purchases in the U.S., Canada, and Mexico.

In response to the breach, Ticketmaster informed law enforcement authorities, credit card companies, and banks about the incident. The company is now in the process of notifying affected customers via email or mail and has vowed to offer a free 12-month identity monitoring service to mitigate potential risks.

While the exact timeline of the breach was not specified, Ticketmaster emphasized that no further suspicious activities have been detected since the commencement of their investigation. Notably, last month, Ticketmaster’s parent company, Live Nation, reported a data breach, which was also under investigation.

Media reports have linked the hacking incident to a group named ShinyHunters, who purportedly claimed responsibility for the breach and sought a ransom for the stolen data on the dark web. Despite the breach, Live Nation mentioned that it does not anticipate any significant impact on its business operations in the long term.

The Associated Press, along with other sources, reported on the ongoing developments surrounding the Ticketmaster data security incident, underlining the importance of data protection and cybersecurity measures in the digital age.