Zomato CEO Holds 20-Hour Zoom Meeting Amid Backlash Over Vegetarian-Only Food Delivery Plans

Deepinder Goyal, CEO of the popular Indian food delivery service Zomato, recently found himself at the center of a corporate crisis as the company faced significant backlash over its plans to introduce a vegetarian-only food delivery service.

The controversy erupted when Zomato‘s proposal for a vegetarian-only service, complete with distinctive branding, was met with criticism from consumers and industry experts alike.

In response to the escalating situation, Goyal and other top executives at Zomato convened a marathon 20-hour Zoom meeting in a bid to address the concerns and devise a solution.

During the lengthy virtual session, which Goyal described as intense and challenging, the team explored various strategies to navigate the fallout from the controversial announcement.

Speaking about the crisis management efforts, Goyal revealed that the team was fully committed to finding a resolution, even if it meant spending long hours brainstorming and deliberating over potential corrective actions.

Despite the criticism and public outcry, Goyal remained optimistic about Zomato’s ability to address the situation effectively and restore trust among its customer base.